Intel Communities: Message List

Re: BSOD on Win7 SP1 64-bit w/ Intel RSTe 3.2.0.1134

webadmin@intel.com — Fri, 21 Sep 2012 00:56:46 GMT

Even with Intel RSTe uninstalled, the driver was still present. Device Manager said I was using the MS AHCI driver from 2006, but the BSOD's continued and they all pointed to iastora.sys. I tried to remove the driver manually, but that didn't work either.

I reimaged my machine last night and I'm BSOD free. Not sure what the heck went wrong there, I wish I had more info about why the driver would not uninstall or why the BSOD's continued to help others.

BSOD on Win7 SP1 64-bit w/ Intel RSTe 3.2.0.1134

webadmin@intel.com — Wed, 19 Sep 2012 01:52:04 GMT

Using "WhoCrashed v3.06" this evening I was able to get some clearer information on my recent BSOD streak (15 since 8/12 and 11 since 9/14) and it pointed to the RSTe drivers.

----------------------------------------------------

On Sat 9/15/2012 7:35:15
AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x63E80)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8800195E0D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology Enterprise driver
company: Intel Corporation
description: Intel Rapid Storage Technology Enterprise driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the
following driver: iastora.sys (Intel Rapid Storage Technology Enterprise driver - x64, Intel Corporation).
Google query: iastora.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

----------------------------------------------------

I'll uninstall the drivers and use the default MS one to see if this stops the occurance of the BSOD's, but is anyone else seeing this or found a solution that allowd them to keep the RSTe drivers?

At one point I had 3.2.0.1135 installed, but those have since been pulled, so I uninstalled and went to 3.2.0.1134 where the problem continued.

System Specs

Intel Core i7-3820
Gigabyte GA-X79-UD3 (latest Chipset drivers and Intel RSTe 3.2.0.1134)
Mushkin 16GB DDR3
ASUS GTX-680
Mushkin Chronos 120GB SSD SATAIII (system)
Mushkin Callisto Enhanced 120GB SSD SATA II (games)
WD Black 500GB (crap, scratch, storage)
Corsair 750W PSU

Re: Intel DX79TO with i7-3820 No POST

webadmin@intel.com — Tue, 17 Jul 2012 19:26:49 GMT

Updating the BIOS does resolve the problem, but you need to get your hands on an i7-3930K or higher in order for the board to boot properly to flash the BIOS.

Re: Server hängt nach Matrix-Manager-Installation in Boot-Schleife

webadmin@intel.com — Wed, 11 Jul 2012 02:03:47 GMT

What I got from the translation was they have a customer with a Small Business Server 2011 setup and they installed Matrix Storage Manager and now they get a BSOD every time they attempt to boot it up. Safe mode and last known good don't work, so they are hunting for any possible solution to avoid a reimage of the customers server, such as deleting the driver using the recovery mode console.

Re: Intel RSTe drivers causing BSODs; stuck in RAID mode; Intel SSD optmizer not available, S.M.A.R.T. values neither

webadmin@intel.com — Wed, 11 Jul 2012 01:57:53 GMT

I went through the same issues with the 3.x driver and ended up rolling back to the MS AHCI driver until this is resolved. In other words, I feel for ya tpi2007.

I keep checking for a new version that resolves this issue, it looks like the 3.2 release has some promise to it.

Re: Intel DX79TO with i7-3820 No POST

webadmin@intel.com — Thu, 29 Mar 2012 03:50:09 GMT

I've been following this thread for awhile and I have to say, I am so happy I returned the board and bought something else! I feel for you guys, I really do.

Re: Intel DX79TO with i7-3820 No POST

webadmin@intel.com — Sun, 25 Mar 2012 00:56:16 GMT

I would love to know if this works! I did not try it, I see this before returning the board and going with another brand. Sadly, it wouldn't have mattered in my case as I had a bad i7 3820 to go with my DX79TO w/ old BIOS.

Re: Does X79 support SSD/HDD S.M.A.R.T. data?

webadmin@intel.com — Mon, 19 Mar 2012 04:44:11 GMT

The fix is to not use the Intel RSTe drivers. If you have them installed, remove them and then uninstall the controller and delete the driver.

Big thanks to lsdmeasap over at Mushkin forums for his help.

Re: IRST enterprise problem

webadmin@intel.com — Sun, 18 Mar 2012 21:31:32 GMT

If you install it again, note the Mode reported when you open Intel Rapid Storage Technology enterprise application. Considering you can get that far.

I am not using RAID, but this driver is reporting it is running in RAID mode. I found another user with the same motherboard as me (Gigabyte X79-UD3) and he has these drivers installed and it is reporting AHCI. He is able to use a number of applications that I can not use because of the Mode it is running in.

Maybe it is loading in RAID mode (like me) and the ASUS UEFI BIOS conflicts with it since you have RAID disabled?

I've detailed my issue here: http://communities.intel.com/message/151852#151852

Re: Does X79 support SSD/HDD S.M.A.R.T. data?

webadmin@intel.com — Sun, 18 Mar 2012 21:24:29 GMT

I found someone with the same board as me and they are able to use all those apps that I listed above. When they open Intel RST Enterprise they see Mode: AHCI on the right, where I see Mode: RAID.

I am not running RAID, in the UEFI section for the Intel controller I have it set to AHCI and I'm running the latest Intel RSTe driver available (3.0.0.3020_PV) from this site.

What do I have to do to get this driver to run in AHCI mode?