Intel Communities: Message List

Re: Update on "Bad Context 13x Error"

webadmin@intel.com — Mon, 15 Aug 2011 01:19:19 GMT

Hello, I read the update.

An alternative option is to use the Intel ® SSD Toolbox or similar tools to perform a secure erase in order to restore the SSD to an operational state; all data will be erased. After secure erase, update your SSD with the upcoming firmware. The pending firmware update will not recover user data.

For me, it was impossible to erase (format) the drive even if I used "Secure Erase" of Intel SSD Toolbox.

I remember my first SSD drive which also encounrted this problem also can not be formatted. That was the reason why I sent the SSD back to Intel for RMA.

Humm..... It seems I need to send my 2nd SSD drive to Intel again for RMA

Re: Update on "Bad Context 13x Error"

webadmin@intel.com — Fri, 12 Aug 2011 23:58:04 GMT

Hello, I am ThinkPad user and I used this SSD for that.

I experienced two times of this bug so far, and in both cases, I am sure the notebook had been powered because I could see the blue screen message that needed to be powered to be displayed when I encounrted the problem.

I do not intend to deny the power loss hypothesis, that may be one of the condition which make the SSD brick.
I guess there could be multiple way to induce this problem.

I think all notebook users need to take daily or more frequent backup as well just in case.

I wish the firmware fix was released within 5 years warranty

Re: Update on "Bad Context 13x Error"

webadmin@intel.com — Sat, 06 Aug 2011 15:53:38 GMT

Hello,

>Also I'm not happy with the ieda that I have to pay for shipping if I want to RMA the drive,

I could send the broken SSD for RMA freight collect when I encoured this problem in May.

But I live in Japan, so I am not sure if it is the same in other courntries though....

Re: Update on "Bad Context 13x Error"

webadmin@intel.com — Sat, 06 Aug 2011 02:18:37 GMT

Hello, I have already encournted (probably)this problem twice. Am I the first guy in the world ?

And now I am using my original HDD instead of getting a new SSD, waiting for the firmeware fix.

But I feel sympthy for Intel engineers because I was also HDD engineer before( the company does not exist now), and it is really hard to recreate this kind of problem and narrow down the root couse.

In most case, engineer can not recreate problem intentinally ( most of the problem depends on some kind of timing which can be hardly controlled), so they need to test and test then test until they feel sure for their solution

Re: Is 320 firmware buggy?

webadmin@intel.com — Sat, 30 Jul 2011 12:09:51 GMT

Hello,

My second SSD has died after about 2 and a half month running. ( First SSD died after a few days running)

And I confirmed the SSD showed 8MByte partition.

This time, I lost some data but that was not so many because I had found this thread

Anyway, I whish Intel released new firmware? as soon as possible.