http://communities.intel.com/index.jspa?view=discussions Most recent forum messages en Wed, 04 Nov 2009 19:33:22 GMT Jive SBS 5.0.2.0 (http://jivesoftware.com/products/clearspace/) 2009-11-04T19:33:22Z en http://communities.intel.com/message/72562?tstart=0#72562 <!-- [DocumentBodyStart:d4cdf49e-d6ea-4484-b686-3165e86563ad] --><div class="jive-rendered-content"><p>Well, issue resolved.&nbsp; I called them again just now and spoke to someone who actually knew what was going on.&nbsp; They received the shipment and are sending a new processor out tonight.</p></div><!-- [DocumentBodyEnd:d4cdf49e-d6ea-4484-b686-3165e86563ad] --> Wed, 04 Nov 2009 19:33:22 GMT webadmin@intel.com http://communities.intel.com/message/72562?tstart=0#72562 2009-11-04T19:33:22Z 3 years, 7 months ago 0 http://communities.intel.com/message/72553?tstart=0#72553 <!-- [DocumentBodyStart:3543bd50-1ef7-4647-a90b-aece45bae7e0] --><div class="jive-rendered-content"><p>Intel, I've sent my defective core i7 920 in through UPS, with a tracking number and it was received by your facility in Kentucky on the 30th of October.</p><p>I have contacted support both by phone and the live internet chat and nobody is helping me.&nbsp; They all claim the product has not been received though my tracking number confirms that it was received last friday, the 30th.&nbsp; I gave the tracking number once over the phone, and the support person claimed the case was going to be escalated, this was nearly 24 hours ago and I received no notifications of change.&nbsp; I would really appreciate some help as I am currently nearly a week without a CPU.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>Case number: 9425201</p><p>RMA number: 1002175681</p></div><!-- [DocumentBodyEnd:3543bd50-1ef7-4647-a90b-aece45bae7e0] --> Wed, 04 Nov 2009 18:42:17 GMT webadmin@intel.com http://communities.intel.com/message/72553?tstart=0#72553 2009-11-04T18:42:17Z 3 years, 7 months ago 2 0