Intel Communities: Message List

Re: Angry Birds won't run

webadmin@intel.com — Fri, 01 Apr 2011 23:47:14 GMT

Hello,

Please note that the Angry Birds app is not written or developed by Intel. The Angry Birds app is developed by Rovio (http://www.rovio.com/). Intel provides the Intel AppUp(SM) center for customers to download apps to run on their netbooks or PCs, and for companies to sell or distribute their apps such as Rovio does with Angry Birds. However, Intel does not have access to the software code for apps and cannot make changes to the app, fix problems with the app, or enhance the app. If the app is not running and you would like to troubleshoot an app issue, please contact the app company. For Angry Birds, you can contact the Rovio support team by sending an email to support@rovio.com

There are some known common issues and solutions for Angry Birds that we have posted at http://communities.intel.com/docs/DOC-6074 including the following:

Error - Texture is too large: 2048x2048, maximum supported size: 1024x1024
ADP runtime failed to initialize
Angry Birds will not launch when clicking on desktop shortcut
Cannot purchase applications

If the suggestions in the known issues documents do solve the problems you are having with Angry Birds, we recomend you contact the Rovio support team at support@rovio.com

Thanks,

Steve Murray

Intel AppUp(SM) center

Re: Where to find Angry Birds in Intel AppUp?

webadmin@intel.com — Sun, 06 Feb 2011 02:08:24 GMT

Hello,

This usually occurs when you are located in a country that is not supported yet. Here are a list of the supported countries:

USA, Canada, Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Taiwan, Thailand, Turkey, United Kingdom and Vietnam.

If you live outside of the countries listed above you will not be able to purchase pay for apps. Th elist of countries is updated often and you can see the latest list at: http://communities.intel.com/docs/DOC-4664#Q_Can_the_Intel_AppUpSM_center_be_used_from_any_country

Thanks,

Steve

DataVision* free Angry Birds* app promotion

webadmin@intel.com — Tue, 28 Jun 2011 10:58:31 GMT

DataVision* is running a promotion to give new customers a free copy of the Angry Birds* app. This special promotion is available to the following customers:

You must be a new Intel AppUp(SM) center customer. If you have registered for any other version of the Intel AppUp center previously you do not qualify for the free app promotion.

You must download and install Intel AppUp center from the website running the promotion. If you download Intel AppUp center from any other location, you will not qualify for the free app promotion. The website URL for the promotional download is: http://www.datavis.com/AppUp.html

You must be in a country that is allowed to purchase apps from Intel AppUp center. Even though this promotion is for a free Angry Birds app, this app is normally purchased and only customers in countries that are eligible to purchase apps from Intel AppUp center will be entitled to the free app promotion. See list of eligible countries at : http://communities.intel.com/docs/DOC-4664

Customer registration is based on your email address. You can register as a new customer using a different email address than you have previously used for another version of the Intel AppUp center, but the apps you have available will be based on which account (email address) you login with. You will not be able to combine apps from different accounts (email addresses). Uninstalling your existing Intel AppUp center software, and then reinstalling will not qualify you for the free app or as a new user.

After you download and install Intel AppUp center, the Angry Birds app will appear under the “My Apps” tab. Do not purchase the app and then ask for a refund as you will not be eligible to receive the free promotion in that manner. If the free app does not appear under “My Apps” it is because you are not eligible for the promotion based on one or more of the criteria listed above.

This promotion runs through July 5, 2011 or until all free licenses are given away.

Best Buy* Canada free Fruit Ninja* app promotion

webadmin@intel.com — Tue, 28 Jun 2011 10:55:49 GMT

Best Buy* Canada is running a promotion to give new customers a free copy of the Fruit Ninja* app. This special promotion is available to the following customers:

You must be a new Intel AppUp(SM) center customer. If you have registered for any other version of the Intel AppUp center previously you do not qualify for the free app promotion.

You must download and install Intel AppUp center from the website running the promotion. If you download Intel AppUp center from any other location, you will not qualify for the free app promotion. The website URL for the promotional download is: http://www.bestbuy.ca/en-CA/intel-app-up-store.aspx

You must be in a country that is allowed to purchase apps from Intel AppUp center. Even though this promotion is for a free Fruit Ninja app, this app is normally purchased and only customers in countries that are eligible to purchase apps from Intel AppUp center will be entitled to the free app promotion. See list of eligible countries at : http://communities.intel.com/docs/DOC-4664

After you download and install Intel AppUp(SM) center, the Fruit Ninja app will appear under the “My Apps” tab. Do not purchase the app and then ask for a refund as you will not be eligible to receive the free promotion in that manner. If the free app does not appear under “My Apps” it is because you are not eligible for the promotion based on one or more of the criteria listed above.

This promotion runs through July 5, 2011 or until all free licenses are given away.

Re: Can't donwload and install application on AppUp center

webadmin@intel.com — Sat, 11 Jun 2011 11:37:27 GMT

Hello,

I looked at the error log file associated with the your email address and it looks like there are a number of issues occurring. I see some system exception errors, some timeout errors, and some errors related to how payment processing is setup all occurring with the last 2 days. From your description, it is not clear if you are having trouble downloading and install the updated version of Intel AppUp(SM) center, or if you were finally able to get the updated Intel AppUp center installed and are having problem with the apps themselves.

At this point I believe it might be best to just start fresh. I would recommend the following:

Uninstall Intel AppUp center from your system (Programs->Intel AppUp center->Uninstall Intel AppUp center)
After the uninstall is complete, reboot your system
When your system reboots, then go to www.appup.com and download Intel AppUp center. If you already have the Intel AppUp center installation file on your PC, make sure you replace the old installation file with the new download file if you are prompted to do so.
Reinstall Intel AppUp center
Login into Intel AppUp center using the same login name and password, and all the apps you have previously downloaded will be available.

Thanks,

Steve Murray

Intel AppUp(SM) center support

Re: Why not install apps?

webadmin@intel.com — Fri, 03 Jun 2011 23:16:32 GMT

Hi Manuel,

Intel AppUp(SM) center for MeeGo* has not been released to the general public. Intel AppUp(SM) center for MeeGo beta version has been released to developers for testing purposes only. There are some limitations with the beta version of this software and there is a developer forum designated to specifically address issues. I would recommend you post your question on that forum. Here is the URL: http://appdeveloper.intel.com/en-us/meegosupport

Thanks,

Steve Murray

Intel AppUp(SM) center Support

Re: An error happened when use icc

webadmin@intel.com — Mon, 16 May 2011 11:19:14 GMT

Hello Yubei,

This is the Intel AppUp(SM) support community. I believe you are looking for help with the Intel compilers. I would recommend you post your question on the Intel compiler forum at: http://software.intel.com/en-us/forums/intel-c-compiler/.

Thanks,

Steve M.

Intel AppUp(SM) center Support

Re: AppUP on MeeGo

webadmin@intel.com — Thu, 12 May 2011 22:14:53 GMT

Hello,

Intel AppUp(SM) center for MeeGo* has not be released yet to the general public. There is a beta version available for developers who are submitting apps and need the software for testing purposes. You can find more information about the Intel AppUp(SM) center for MeeGo development program at this URL:

http://appdeveloper.intel.com/en-us/meego-sdk-suite

Thanks,

Steve Murray

Intel AppUp(SM) center support

Re: Angry Birds Switzerland

webadmin@intel.com — Thu, 12 May 2011 18:55:44 GMT

Hello,

We appreciate you checking in and providing your feedback. The bad news is that we have looked at adding Switzerland, but since it is not part of EU there are extra layers of compliance work required. The time and costs associated with this compliance work is what is causing the delay. The good news is that you live in one of the most beautiful places in the world, so don’t leave the country just yet to get paid apps. In all seriousness, we do hope to have Switzerland on the program eventually and appreciate your patience.

Thanks,

Steve Murray

Intel AppUp(SM) center support

Re: Email support outage occurring

webadmin@intel.com — Sun, 01 May 2011 21:49:27 GMT

We have now resolved the random support email outages. Please let us know if you happen to see further issues submitting support email. If you have submitted an email from April 28^th to May 1^st that has not been responded to, please resubmit the email or post your question on the community. Thank you for your patience while we worked through the outage.

Steven Murray

Intel AppUp(SM) center Support