Re: Intel Server Board S5500BC problem

webadmin@intel.com — Thu, 09 Jun 2011 16:09:33 GMT

That was an Antec TruePower II 650W.

Turn out that it was the problem of the power supply, so I replaced one and solved the problem.

webadmin@intel.com — Wed, 26 Jan 2011 16:46:40 GMT

Yes, I think that's the main cause of the problem, the power supply.

I tried to troubleshoot by taking out the motherboard and put on an insulating plate, but the problem still exists.

So I went to replace the power supply, the problem finally solved. Thanks

Intel Server Board S5500BC problem

webadmin@intel.com — Tue, 25 Jan 2011 17:52:36 GMT

Hi,

I setup a server with the following configurations:

CPU: Intel Xeon E5620 2.4 GHz

RAM: Kingston DDR3-1333 4GB ECC X2

Mainboard: Intel ServerBoard S5500BC

Power Supply: Antec True Power II New 750W

Harddisk: Hitachi SAS 146GB 15K

Chassis: Coolermaster CM690 II Plus

However, when I finished building the machine and plug in power,

before I press the power button, the main board has the following symptom.

And I cannot power the system on.

When I take the board out in an insulating plate to eliminate the chassis factor,

the system did success to boot once to BIOS, then suddenly power down at about 1 min after boot.

When the system is down, the Status, System and +5VSB LED flashes as shown in the video with a sound emitted from buzzer constantly at 1/sec.

Is there anyone encountered such problem before?

Is there anything I can do to solve it?

I tried to contact Intel online chat support, and the answer they gave me is

your chassis and power supply have not been tested by us.........So frustrating......

Thank you for your help!

Best Regards,

Sam