DH67BL Board Renesas USB 3 Intermittent disconnection

webadmin@intel.com — Sat, 11 Feb 2012 13:20:40 GMT

Hello everyone,

Today (11-FEB-2012) I bought Intel MOtheboard DH67BL and configured my desktop. When tried to copy data from my external USB3 drive, Ifoundthat the device is being disconnected while the files arebeing copied to local hard drive or the other way round.

When I connected the USB3 drive on to USB2 of the same system, it works fine. No disconnections.

My current config. is as follows:

Computer Manufacturer Intel Corporation
Computer Model DH67BL
Operating System (O/S) Microsoft Windows 7 Service Pack 1

MOTHERBOARD INFORMATION
Manufacturer Intel
Model DH67BL

BIOS Vendor Intel Corp.
BIOS Version Intel Corp. BLH6710H.86A.0119.2011.0523.1030
BIOS Release Date 05/23/11
System Memory 7.9 GB
Built-in Audio Driver Component Realtek ALC892
Built-in Audio Driver Version 6.0.1.6215
Built-in Audio Driver Status Newer Driver Available

PROCESSOR INFORMATION
Manufacturer Intel
Model Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Intel Processor analysis tools not detected
CPU Speed 3.1 GHz

Renesas USB Driver version 2.1.28.0

Can anyone please let me know how to overcome this issue?

Thanks a lot.

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DH67BL Board Renesas USB 3 Intermittent disconnection