Intel Communities: Message List

Re: DQ67EP with i7-2600 Processor Test Kill System

webadmin@intel.com — Fri, 01 Jun 2012 02:48:01 GMT

this sounds like another case of the HD Graphics driver being incompatible. If this driver installs from either the windows update or from intel driver menus on line or the disk you end up with a blank screen after the windows logo. I went through this last week on a setup with this board that had been running Win 8. Spouse didn't like and wanted 7pro. Reinstall and don't install the intel graphics driver and make sure windows update does not either--it will try to do so for windows7 pro. For me it was easiest to boot up on the install disk and delete the partitions and reformat. Had to install chipset driver, usb driver, and ethernet driver (the last before i could update) let windows update do the rest except had to hide the intel graphics driver in windows update.so it would not install under auto update.

Re: Intel DH67CF-B3 compatible problems with i3-2120T?

webadmin@intel.com — Fri, 01 Jun 2012 02:17:31 GMT

jeana:

Basically your system seems as if it is failing to post while in the bios rather than having a driver issue. The buzzing sound is a post code that you can interpret that would help you trouble shoot by its pattern. First however, it would be my best guess that you have a memory stick that is not fully seated. The manual tells you to install the motherboard into the chassis and then install processor, heat sink, memory etc,,,. I find that it is rather difficult to seat the memory with the board installed in a chassis--particularly the small itx type cases. I had the experience myself and found that you can get the tabs to lift up and seem to latch without the memory stick being fully aligned. You just can't get your fingers in there very well to feel what is happening. So what i would do is to remove the motherboard from the case and then remove and reinstall the memory supporting the board in my hand as i have better feel. Just make sure you have it lined up correctly looking at the orientation of the irregular slot in the pins. Other than that, common problems are the motherboard shorting to the case generally because there isn't enough clearance underneath or a loose object and a bent processor pin (if you were careless installing or oriented the processor wrongly).

The manual should help you in interpreting the audible post code. Better would be to install a post card (cost about $20 in the slot and it will read out a 2 digit code. Bought mine on E-Bay from someone in Hong Kong. They aren't as commonly sold these days as most standard size boards have this built into them now, These smaller boards--well they left nonessential stuff off of them to make them small.) I have a little cheap test bench to do this on--cost just a little (Highpoint makes them i think is the name) or you can do this carefully with the cover off of the case if necessary in order to read the code displayed when you try to boot--be careful.. You have to go to the manual for your motherboard to interpret the code as the meanings vary from manufacturer to manufacturer. If the manual is no help--sometimes they are not listed in manuals--you have to contact support and tell them what the code is and they can look it up for you (which is why the digital readout is better than the audible one sometimes and generally the digital codes are much more specific).

Having checked these obvious things to no avail, i would next download the latest version of Memtest86 and run that. Oftentimes there can be memory defects that the installed (in bios) check won't pick up. (You burn an image-- bootable cd with Memtest 86 and go into you boot menu as the computer boots and select boot from cd and it should run the diagnostics for you--takes a long time but is a very thorough test.

If you can get into the bios you can check out your PC's Health Status--might help.

If your processor is okay as far as you can tell, your memory is proven okay by memtest (it will fail the test of course if the memory isn't seated properly, then you are ready to contact the MB manufacturer. You're lucky in that the manufacturer of your MB and your processor are the same. Sometimes it happens. You could consider yourself lucky--if all goes well the fun is over in a few moments and you don't learn nothin'. So cheers and don't get too frustrated. Don't forget to ground yourself (ESD) while you are handling your components.

Re: i5 2400s on DQ67EP

webadmin@intel.com — Fri, 25 May 2012 02:45:31 GMT

similar setup--found that the HD graphics driver that is on the MB Express Installer disk (if you don't use the disk or this driver on the disk, windows update will try to install the same driver for you if you do not de-select it) doesn't seem to work--causes a black screen during boot due to no video signal. The generic driver windows setup installs works at high resolution but will install at poor resolution--so you have to adjust it. Haven't found a better solution for myself yet. System seems to think it has a VGA card. Found a lot of people posting the same problem and no real solutions yet.

DQ67EP

i5-2405S

8 GB Ram Kingston KVR1333D3N9HK2/8G

Kingston 90GB SataIII SSD

pico-PSU

M350 case vesa mounted on Asus VH198T (19 inch LCD)

18 in Startech DVI-D to DVI-D

Re: Intel DH67CF-B3 compatible problems with i3-2120T?

webadmin@intel.com — Fri, 25 May 2012 02:25:08 GMT

Sorry this is a little late:

I think you may have a driver problem from a pragmatic perspective. I have the DQ67EP and have had the same symptoms. For me, the HD Graphics driver found on the disk that came with the board, Windows Update (will try to install), and on the Intel download page does not work and you end up with a black screen at some point in the boot process, where depending on which OS. Windows setup installs a generic driver which i have at max resolution. If i install the HD graphics driver, I still end up having to go into safe mode and use recovery to roll back due to no graphics signal. Have seen other posts that are similar in symptoms but no real fixes.