Re: Intel 520 Series 120G SSD random BSOD's - please help

webadmin@intel.com — Tue, 17 Apr 2012 22:47:47 GMT

I had the same problem. Random BSOD's and random poor performance.

I purchased two of the Intel 520 SSDs. One worked perfectly in one of my

computers with Gigabyte motherboard. The other had these problems.

That computer is a Dell Optiplex 755 with Dell/Intel motherboard and an

Intel ICH9R SATA support.

I set BIOS to AHCI/RAID mode. I installed Windows 7 Home Premium.

Installed Intel Solid State Drive Toolbox version 3.0.2.

I took most of the published steps to fix this problem. I did secure erase.

I upgraded BIOS from A19 to A21 version. I reinstalled Windows two times.

I set power management to high performance. I could not get a good

windows 7 dump because the SSD interface was what was failing.

I finally got the main problem fixed and I am now getting good performance

and BSODs about once every 2 days. I found and applied the Intel LPM fix.

The Link power management (LPM) fix is to disable the LPM from

setting the SATA interface to reduced power.

I still get BSODs once about every 2 days, but performance is much

better. Intel still needs to fix the 520 SSD firmware to work with their

own SATA controllers.

Message was edited by: Kenneth Denbow. Now getting BSODs about once a day. Tried a different SATA port and a different SATA cable, but still the same problems, I reinstalled my old backup WD 500GB drive in AHCI mode and no problems with it.

Message was edited by: Kenneth Denbow for the 2nd time. I cloned the Windows 7 on Intel 520 SSD to an old Samsung 1TB non-SSD SATA drive model HD103SJ. Then booted computer with this drive. After windows 7 loaded MSAHCI driver and re-booted I ran the Windows Experience Index assesment again. My hard disk subscore dropped from 7.8 to 5.9 but my computer runs without any BSODs. I guess I have lost $200 on the Intel 520 and over 20 hours of work trying to get it to work.

Message was edited by: Kenneth Denbow for the 3rd time. I still get BDODs, mostly overnight while computer sits idle. I noticed that I gave some wrong information earlier. My motherboard chipset has an Intel ICH9D0 SATA controller and not ICH9R. The motherboard is made by Intel, model GM819, in a Dell optiplex 755 computer. I installed a new 450 watt power supply just to make sure that power was not the problem. Still fails.

Message was edited by: Kenneth Denbow for the 4th time. I changed power settings in BIOS from S3 to S1. No BSODs in last week since that change. I backed off some of the other attempted fixes and still no BSODs. It seems that Intel S3 support on the Dell Optiplex systems causes this problem.

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Re: Intel 520 Series 120G SSD random BSOD's - please help