Intel Communities: Message List

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Wed, 10 Feb 2010 12:37:54 GMT

Hello Valdir,

I now know my drive is fine. thanks. very informative post with the links, which were very helpful information!!

I don't expect i'll get any reply from custoomer service. they're not very responsive. they never did answer my question aboout the correct offset for their ssd

thanks again

regards - curious

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Tue, 09 Feb 2010 09:48:14 GMT

Thanks Valdir for the thorough response. much appreciated!! i guess i'll just keep doing it the way i have been - seems to work ok.

OFF TOPIC, but would like your input. I just emailed customer support with the following:

I bought a retail boxed ssd x-25m 80 gb from an internet retailer, and the product code and serial # on the Retail Box do not match the numbers on the drive itself.

I'm wondering did i pay for a retail box product and recieve a bulk or oem drive????

RETAIL BOX:
Prod. Code: SSDSA2MH080G2R5
Serial #: 1TFSRDFRSL

ON THE DRIVE LABEL:
Model #: SSDSA2M080G2GC
Serial #: CVPO9466017W080BGN

Is this an oem or bulk drive, am i covered by intel's 3yr warranty?? Is this an illegal drive?

Please advise - thanks very much

ANY EXPERIENCE with these issues of serial numbers, etc????

thank you for listening

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Mon, 08 Feb 2010 08:11:40 GMT

Hello again Valdir,

If you're still listenig to this thread, i have several other questions that i would like to take advantage of your experience and expertise, if you don't mind.

In your post dated 2-5, if i understand correctly, you said on the g2 drives you had to do a hard reboot (push the power button till the machine shuts off) then uplug the ssd power cord and reboot the hdderase disk, and run hdderase again. Does this mean you ran hdderase the second time without the power connected to your drive??? I am a litlle confused about how this works and if this is what you are actually doing- run hdderase the second time without the power connected. shutdown, Then reconnect the power and boot normally.

what i have been doing after my fiasco, is doing a hard reboot then running hdderase and it asks me again if i want to try and bypass the bios, which i do and the program seems to run fine. Says secure erase completed message.

Should i keep doing it this way or try disconnecting the power.???

thanks a lot for your time and help
- curious

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Mon, 08 Feb 2010 01:11:53 GMT

Hi Valdir,

good to know about the host writes, mine seems to be ok with about 650 gb writes on 5-6 installs and softwware updates.

thanks a lot for your help and sharing your knowledge

- curious

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Sat, 06 Feb 2010 15:42:31 GMT

HI Valdir,

thanks for the info - great to know what these numbers actually mean. I thought i was rough on my drive with about 5 clean installs in 6 weeks, but i see by your host writes that you keep yours pretty busy!!! Didn't know the toolbox could count that high!

-regards

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Sat, 06 Feb 2010 01:17:29 GMT

Thanks Valdir and Guz for sharing your experiences with hdderase. It's really good to know that other people are having the same bypass bios message. And how they deal with it.
When i did the first hdderase and it locked up i hadn't read the readme or faq docs. But i have since, thanks for the link.

Currently working off an enhanced secure erase drive, because the documentation said it would return the drive to factory specs. Good to know about the bad sectors.

Valdir: Where exactly do you find the bad sector info - i don't see it in the smart data and i can't make heads or tails of the toolbox drive info.

thanks again for the posts. very helpful!!

Re: HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Fri, 05 Feb 2010 14:25:43 GMT

by the way my ssd is x25m 80 gen2 with 02HD firmware and mobo is intel dg965wh

thanks

HDD Erase 3.3 HORROR STORY - Anyone else???

webadmin@intel.com — Fri, 05 Feb 2010 13:51:04 GMT

After reading posts here and reading part of

AnandTech's article on SSD's, I decided to try

HDD Erase and leave some of my drive unallocated

for headroom. I found an ISO image of HDD Erase

3.3 after quite a bit of searching and

downloaded it from a blog archive in England.

When i ran the cd, it told me my drive was

frozen and said was prohibited in the bios, and

asked would i like to attempt to bybass the

bios. Apprehensive, but i entered yes. it told

me to do a hard reboot and run hdderase again.

which i did. Again it asked me would i like to

"attempt to bybass the bios." yes. the program

ran, and ran - for over 3.5 hours, i went to bed

and when i got up it said "secure erase FAILED"

i took the cd out and booted. it took about five

minutes to go through post, instead of seconds.
Disonnected the SSD and restored an acronis

backup. the post only took seconds and the

backup booted ok.

Put back the SSD and the post took forever and

so did loading windows. I knew my SSD was in

trouble. i tried diskpart from within my backup

and could do nothing with the drive, wouldn't

partition - diskpart responded with "I/O error"

i disconnected and reconnected the drive several

times. with the ssd connected post and boot took

forever, without it - my machiine seemed fine.

anyway to make a very long story shorter, i

finally resulted to trying hdderase again this

time it told me my disk was "locked" and frozen.

it asked again if i wanted to bypass the bios.

yes. Much to my amazement, it ran in minutes and

said the erase had suceeded. Post now took

seconds and my backup loaded normally. i

partitioned the drive, installed windows and

everything was fine.

i have since ran hddererase several times and

each time it tells me my drive is "frozen" and

asks to bypass the bios which i do. Programs

seems fine and no further problems since.

anybody else out there have similar experience,

anybody getting the bypass bios message or bios

problems?

I would greatly appreciate any feedback...
thanks for listening to my long story.

UDMA Mode 2 in Windows 7RC dg965wh - shouldn't it be UDMA Mode 5

webadmin@intel.com — Wed, 30 Sep 2009 00:25:37 GMT

Configuration: dg965wh w ich8 controller - 6 sata ports, e6400 processor, 4gb 800 mhz ram, evga video card, dual boot xp home & win 7 RC build 7100- 2 WD 10000RPM Sata Drives: 1 -300gb Sata2, 2nd 74gb Sata1 on first 2 ports.

Windows xp recognizes my hard drives and configures them as UDMA mode 5 on IDE Channels using a mixture of intel and microsoft drivers.

Win 7 RC recognizes my hard drives and configures them as UDMA mode 2 on ATA channels with all microsoft drivers.

Am i missing an intel driver for my drives in Wiin 7? which driver controls the SATA controller?

Shouldn't the drives run in UDMA mode 5 - the same as XP? Any advice or help in increasing the transfer rate would be greatly appreciated. The only drivers i installed in win7 was an early chipset driver and the drivers that install with Intel desktop utilitities, and the management engine interface (in vista compat mode) by advice of a post here. The rest of the drivers came with windows 7: audio, video card, etc. What drivers do i need to install in windows 7?

thanks very much for your help

- regards

Re: Intel Desktop Utilities IDU for DP43TF

webadmin@intel.com — Wed, 16 Sep 2009 11:40:04 GMT

Hey Doc,

Have you tried an earlier version of idu in xp mode?

Mine works fine and recognizes my 4gb correctly. Just a thought.

PS. I doubt that intel pays much attention!