Intel Communities: Message List

Re: Intel 5300 AGN Wireless disconnect problems

webadmin@intel.com — Wed, 15 May 2013 00:00:44 GMT

Hello Bugs, we will investigate this peculiar issue, if you could please provide more information regarding the system that you have, model, operating system and router information if possible.

Thank you for your patience.

Re: Intel 520 : 240GB Data Migration Tool Greyed out

webadmin@intel.com — Thu, 09 May 2013 23:35:19 GMT

Hello grad_ee, on this case the problem could be related with the SATA controller and how it is recognizing the Solid State Drive, I would like to know if you are using the latest Intel(R) data migration software version, also take into consideration that there are other third party cloning software tools that can perform the same task in case that the data migration cannot clone your Solid State Drive.

If you still need assistance you can contact us via phone at the following number: 916 377 7000 option 7.

Re: connect XBOX 360 to Intel My WiFi

webadmin@intel.com — Wed, 08 May 2013 23:17:21 GMT

Hello Ricardo, I suggest you to install the latest driver for your wifi adapter and the latest version for the Intel(R) wifi Dashboard available at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21165

That should help with this specific issue.

Re: Intel DC S3700 200GB -> Product life cycle and availability

webadmin@intel.com — Fri, 03 May 2013 18:22:12 GMT

Please note that this decision belongs to the business unit department and we do not have news yet that this product will have the end of life status any time soon.

If the product will become end of life that information will be posted at the Intel® website of that Solid State Drive family and a product change notification will be released.

Re: Intel Centrino wireless-n 2230 download speed limitation

webadmin@intel.com — Wed, 01 May 2013 22:23:47 GMT

Hello Vkuznetsov, on this case a recommendation will be to update the firmware of the router and also confirm that you have the following settings at your wifi adapter:

What are the recommended settings for 802.11n connectivity?

http://www.intel.com/support/wireless/sb/CS-030709.htm?wapkw=%28recommended+settings+n%29

Also I suggest you to take a look at the following links:

What are the different Wi-Fi protocols (802.11a,b,g,n) and data rates?

http://www.intel.com/support/wireless/wlan/sb/CS-025321.htm?wapkw=%28data+rates+n%29

Data rate will not exceed 54 Mbps when WEP or TKIP encryption is configured

http://www.intel.com/support/wireless/wlan/4965agn/sb/cs-025643.htm

Re: Intel 160 GB 320 Series

webadmin@intel.com — Wed, 01 May 2013 22:02:02 GMT

Hello dog_k9, On this case I suggest you to perform a secure erase at the Solid State Drive since this option will set the Solid State Drive back to factory settings and might solve the problem you describe.You can try the following options:

Download the Intel(R) Solid State Drive toolbox, install the Solid State Drive as a secondary hard disk drive using a SATA port and use the secure erase option, you can download the toolbox from the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455

If you cannot connect the Solid State Drive as a secondary hard disk drive you might want to use a bootable CD with a tool that allow you perform a secure erase using commands from the bootable CD.

You can try one of the following options:

http://www.hdat2.com/

http://cmrr.ucsd.edu/people/Hughes/SecureErase.shtml

Re: Intel 520 SSD - MacBook Pro late 2008

webadmin@intel.com — Mon, 29 Apr 2013 21:25:51 GMT

Hello apfel92, on this case it is not recommended to use an Solid State Drive with an older SATA controller since you might experience hardware compatibility issues or a very slow performance from the Solid State Drive, the reason for this is that the SATA controller was not designed to work with this type of fast hard disk drives and it is possible that it will not recognize properly the adapter.

This specific family of Solid State Drives does not have a new firmware available.

Re: Intel SSD 335 240GB freezing up with Event [no response]

webadmin@intel.com — Fri, 26 Apr 2013 22:51:43 GMT

Hello Ghoy, please note that the Intel Rapid Storage Technology is not a requirement for the Solid State Drive to work properly, I suggest you to uninstall that software and test the system again.

You can try also to perform a full diagnostic and see if you get any specific error message, if you do not get any error then that means that the Solid State Drive is working properly and the issue might be related with software issue or an integration issue.

Re: Problems with SSD 335, 240 Go (BSOD, ...)

webadmin@intel.com — Fri, 26 Apr 2013 22:32:52 GMT

Hello Mpac, please note that the BSOD when the system wake up from sleep mode could be related with a compatibility problem or a communication issue with the SATA controller since you can perform the two diagnostic scans and they do not show an error with the Solid State Drive, on this case I suggest you to contact the system integrator and see if they have a suggestion on this case.

If you want to know if the TRIM command is actually working I suggest you to check the following article at the following link:

http://www.intel.com/support/ssdc/hpssd/sb/CS-032318.htm

I hope this information help you.

Re: PTV3000 and Windows 8

webadmin@intel.com — Wed, 17 Apr 2013 22:37:38 GMT

Hello Chris, please note that we have available the widi software version compatible with Windows 8 at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22016&ProdId=3227&lang=eng&OSVersion=Windows%208*&DownloadType=Software%20Applications