Intel Communities : All Content - Intel AppUp(R) center - English

Intel Services Manager Crashed

webadmin@intel.com — Wed, 21 Jul 2010 18:56:22 GMT

Hi:

Purely FYI - I had a crash (it seems) for the first time today, unlike any I've seen in the past (so I thought it might be worth reporting here as I'm using the latest client).

The message basically said "We are sorry, Intel Services Manager had a problem and crashed... etc."

This occurred while I was trying to download a free app.

I did send on the crash report to Intel as requested, but was unclear if the crash report system itself crashed, and if that message got sent.

I'll report back if I see this again.

Juj

PS after this crash I was logged out of the client and am unable to restart my client - I will kill all processes and try it again.

Error 108

webadmin@intel.com — Sat, 01 Oct 2011 20:22:04 GMT

I have just signed up for registration and I have put in my details and I keep getting this message!

I have tried changing my password by clicking "forgot your password" and got a brand new one but still says the same!!

Someone please help!

Thank you!

Meant to say my email address is stephenstewart84@live.co.uk

intel app up wont load anymore

webadmin@intel.com — Sun, 14 Apr 2013 19:04:57 GMT

has anyone else experienced this problem?

Trouble downloading an app?

webadmin@intel.com — Fri, 12 Apr 2013 17:50:33 GMT

So I purchased the Doctor Who: Eternity Clock app yesterday. I've gotten to 100% downloaded twice but both times something has gone wrong and the app wasn't available to me. Now when I try to download it, it simply stays on "Downloading 0% Calculating estimated download time..." The app simply won't download.

I have tried restarting my computer and router. I have uninstalled and reinstalled the Intel AppUp Center. I have also found and ended the “ismagent.exe” and "appup.exe" processes and restarted the Center. None of these things has worked.

I would really appreciate some advice on this.

Thank you!

Cannot connect to network from behind corporate firewall - error 105

webadmin@intel.com — Tue, 12 Feb 2013 14:40:51 GMT

Just installed AppUp on ThinkPad T420 running Windows 7.

Do I need to set a proxy?

Please help.

Frequently Asked Questions (FAQ)

webadmin@intel.com — Tue, 22 Dec 2009 20:20:56 GMT

Client Requirements:
User Accounts:
Purchasing:
Support:

Client Requirements:

Q. What operating systems are officially supported by the Intel AppUp(R) center Software?

A.The Intel AppUp client officially supports the following operating systems:

Microsoft Windows XP Home* 32 bit SP 3 (with .net framework 3.5 SP1)
Microsoft Windows XP Professional* 32 bit (with .net framework 3.5 SP1)
Microsoft Windows 7 Starter* 32 bit
Microsoft Windows 7 Home Premium* 32 bit
Microsoft Windows 7 Home Premium* 64 bit
Microsoft Windows 7 Professional* 32 bit
Microsoft Windows 7 Professional* 64 bit
Microsoft Windows 7 Ultimate* 32 bit
Microsoft Windows 7 Ultimate* 64 bit
Microsoft Windows 7 Enterprise* 64 bit
Microsoft Windows 8 (32 & 64 bit)
Microsoft Windows 8 Pro (32 & 64 bit)

NOTE: Microsoft Windows Vista* is NOT an Intel AppUp(R) center supported Operating System.

01.031.2012

Q. Why is Microsoft Windows Vista* not supported with Intel AppUp(R) center?

A. AppUp development and testing is focused on providing the best user experience for the top two most popular Microsoft Windows* operating systems (Windows XP* and Windows 7*). Since the Windows Vista* discontinuation announcement Windows XP* and Windows 7* became the top two Windows Operating systems.

01.05.2012

Q. Do I need a specific CPU or other hardware to run the Intel AppUp(R) center?

A.Intel AppUp has been optimized to run on Ultrabooks. However, Intel AppUp(R) center and its applications are designed to run on any modern x86 architecture system.

01.31.2012

User Accounts:

Q. How can I edit my payment information?

A. To update your payment information follow these steps:

Login to the AppUp center
Click the "My Profile" icon on the title bar.
Click "Manage your payment options" link under Payment Options section.
Update your information.
Follow the prompts.

01.31.2012

Q. How can I change my password?

A.To change your password follow these steps:

Login to the AppUp center
Click the "My Profile" icon on the title bar.
Scroll down to "Change your password" section
Enter your current password.
Enter your new password
Very your new password.
Click "Submit"

01.31.2012

Q. How can I change my login e-mail address?

A. To change your login e-mail address please contact AppUp customer support. If the AppUp center is open click the "Support" link at the bottom right of the AppUp center window, or by clicking the Home icon on the title bar -> scrolling to the bottom -> select "Support" under the Quick Links section. You can also get support via Chat or E-Mail.

01.31.2012

Purchasing:

Q. How do I cancel a purchase?

A. With the release of Intel AppUp(R) center 3.6 all purchases are final. Please refer to the AppUp(R) center refund policy for more information.

06.12.2012

Q. Why do I see a $.10 pending transaction?

A. During registration, we use a $.10 authorization to setup and test the account information. The credit card will NOT be billed and any pending fees will be released within 3-7 business days.

1.15.2010

Q. Can I get a refund for an application after the 24-hour window has expired?

A. All application sales are final. For additional information, please refer to the Intel AppUp(R) center refund policy.

06.12.2012

Support:

Q. How can I get support for the Intel AppUp(R) center?

A.You can also access support from within AppUp center by clicking the "Support" link at the bottom right of the AppUp center window, or by clicking the Home icon on the title bar -> scrolling to the bottom -> select "Support" under the Quick Links section. Additionally, support is provided via Chat, E-Mail and Forums.

01.31.2012

Q. How can I get support for the applications I have installed?

A.Support for purchased applications is provided directly by the content publisher/Developer. From within the Intel AppUp center:

Login to your account
Click "My Apps" from the title bar
Locate the app you need help with
Click "Actions" button below the application
Select "Contact Developer" from the menu
Choose a Category
Enter you message
Optional: Check the box "I would like to be contacted by the app's developer about this issue."
Click "Send"

01.31.2012

Avatar creator for MeeGo OS

webadmin@intel.com — Sat, 29 Dec 2012 10:57:55 GMT

Hi there!

Does anybody have content copy of deceased site appupavatar.com?

Or maybe there is an application for Windows/Linux?

Angry Birds for Vista???

webadmin@intel.com — Sun, 09 Jan 2011 17:14:01 GMT

Is this supported on Vista (64)?

Thanks!

New computer, lost my apps?

webadmin@intel.com — Wed, 15 Jun 2011 01:53:28 GMT

I got a new computer, have downloaded installed and logged into the app with no problem, but the app I had (Angry Birds, free) is not there for download? The original computer I downloaded it on died on me, I installed it on another I was using, a desktop, with no problem... but now it's like I never had it at all?? I would like to have it on my new notebook...

Can you help me with this problem?:(

webadmin@intel.com — Tue, 17 Apr 2012 17:47:26 GMT

There is a problem while I launch the Fruit Ninja Lite.
It Says:

"Fatal Error

Error while initializing the Intel AppUp(SM) store: The installation of Intel AppUp(SM) is corrupted or not up to date.
Please download and reinstall the latest version of Intell AppUp(SM) center."

My Intell AppUp(SM) center is up to date..

I reinstall many times but this message pops out

Please help me with this Problem..

Im looking forward to solve this case..

Thank you and More power guys

Here..
View this picture so that you can see my problem

---,,
,,,,''
'''',,

,,'''
V