Intel Communities : All Content - Intel® vPro™ Expert Center

Intel Anti-Theft Service Provider ID: 2000 Lock due to : Disable Timer Expired

adellbrooks@gmail.com — Mon, 20 May 2013 17:22:38 GMT

Can you help me recover my Dell Latitude e5510 Mobile PC from the above error? My password does not work! The Platform Recovery ID is: BBVVZUSRALZZZT2ABBIOVBLU3M.

Getting started with AMT, "Active Management Technology is disabled on this computer"

webadmin@intel.com — Sun, 31 Aug 2008 19:27:13 GMT

I have just started to evaluate vPro/AMT in a lab environment. I am interested in getting AMT working in and ad-hoc type small business mode (not enterprise provisioned and not using SCCM). I have installed the latest bios on my test machine (hp dc7800), installed "ME 3.2.1", and installed several other Intel components via HP.com.

At this point there is a service listening on port 16992, but when I try to connect to it using IE (example http://localhost:16992/) I get directed to http://localhost:16992/logon.htm, which just renders this string:

Web browser access to Intel® Active Management Technology is disabled on this computer, or the page in the address bar is unavailable.

I tried enabling basic auth on WInRM per another forum post, but not help. I also tried enabling AMT as much as possible in the "control+P" interface.

What am I missing? Thanks

Sidebar question: In the absence of something like SCCM to consume AMT info (small business scenario), what is the main interface/consumer of AMT information meant to be? Is there a management/console app from intel? Is the web interface already referred to above meant to be the main interface/experience?

Thanks.

Why is time "Unknown" in vPro log?

webadmin@intel.com — Tue, 14 May 2013 17:08:35 GMT

Hi,

I'm trying to get access to a remote machine. It's a Lenovo M55p with vPro in Small Business mode. I can access the vPro web interface, and I can turn the computer off and on, but the computer apparently does not finish booting because I cannot get to my in-band remote control tool (LogMeIn). The last time the computer was online was May 6 at about 6:45am.

When I look at the event log in the vPro web interface, I see that vPro stopped knowing what time it is after May 5:

Any idea what is going on with this machine? It's possible that it lost power for a couple days (I was unable to access even vPro at first). Maybe the CMOS battery was low and when it lost power, it lost time? But when I cycle power, the last message I see is "Starting operating system boot process," so I don't understand why the machine won't come up.

Thanks,

Mark Berry

MCB Systems

Is Server Enterprise Edition required if creating internal provisioning certifiate for vPro management in SCCM?

webadmin@intel.com — Fri, 10 May 2013 17:17:07 GMT

We have a Certfication Authority Server running on Windows Server 2008 Standard Edition. I do not want to purchase a 3rd party provisioning certificate from GoDaddy or VeriSign. Instead, I want to create my own internal provisioning certificate for vPro management through SCCM 2007. Can I do this with the Standard Edition or does my Certification Authority server absolutely require Enterprise Edition? If Enterprise Edition is a requirement, I assume I have 2 options - purchase a 3rd party provisioning certificate or add/migrate to Server Enterprise and install the Certification Authority role on that server. Can someone please confirm? Thanks!

How to make KVM with a video card?

webadmin@intel.com — Wed, 08 May 2013 22:12:43 GMT

In my works try to implement vPro, we currently have 100 teams this vPro technology.

The trouble is that the pc have video cards (ATI, AMD, G-FORCE). Doing quick test with VNC Viewer Plus gives me the message:

Error: 0x80862001: Unsupported or inactive display adapter

I not to do. HELP!!!

KVM problem

webadmin@intel.com — Wed, 08 May 2013 22:08:06 GMT

In my works try to implement vPro, we currently have 100 teams this vPro technology.

The trouble is that the pc have video cards (ATI, AMD, G-FORCE). Doing quick test with VNC Viewer Plus gives me the message:

Error: 0x80862001: Unsupported or inactive display adapter

I not to do. HELP!!!

Intel AMT's KVM functionality can only be used with the on-board Intel GPU

webadmin@intel.com — Wed, 08 May 2013 22:06:22 GMT

In my works try to implement vPro, we currently have 100 teams this vPro technology.
The trouble is that the pc have video cards (ATI, AMD, G-FORCE). Doing quick test with VNC Viewer Plus gives me the message:

Error: 0x80862001: Unsupported or inactive display adapter

I not to do. HELP!!!

Intel AMT's KVM functionality can only be used with the on-board Intel GPU

webadmin@intel.com — Wed, 08 May 2013 22:04:12 GMT

Error: 0x80862001: Unsupported or inactive display adapter

I not to do. HELP!!!

PT Admin can not start KVM connection with VNC Viewer Plus

sevcen@yahoo.com — Mon, 06 May 2013 11:19:15 GMT

Hello, I am PT Admin of vpro computer, I connect with TLS and Kerberos Auth. to computer but can not start KVM session. It ask for user consent every time. If I am PT admin I should have starting KVM session ?

Can I post here?

webadmin@intel.com — Tue, 14 May 2013 17:13:24 GMT

I just spent 20 minutes writing up a question, adding a screen shot, etc. I typed in a couple tags. When I submitted it, it said "Unauthorized" and wiped out my content. How do I get authorized to use this forum?

Mark Berry
MCB Systems